Author Detail

Jane Dutton

Robert L. Kahn, Distinguished University Professor of Business Administration and Psychology
University of Michigan’s Ross School of Business

Jane Dutton’s research is focused on how organizational conditions strengthen capabilities of individuals and firms. In particular, she examines how high quality connections, positive meaning and emotions contribute to individuals and organizational strengths. Her research has explored compassion and organizations, resilience and organizations, as well as energy and organizations. This research stream is part of a growing domain of expertise at the University of Michigan called Positive Organizational Scholarship www.bus.umich.edu/Positive. Her past research has explored processes of organizational adaptation, focusing on how strategic issues are interpreted and managed in organizations, as well as issues of organizational identity and change.

Jane has published over 80 articles and book chapters, edited nine books and written a book for managers called Energize your Workplace: How to Build and Sustain High Quality Connections at Work (Jossey-Bass Publishers). Her most recent edited book is forthcoming in 2009 (edited with Laura Morgan Roberts) and is called Exploring Positive Identity and Organizations (Taylor & Francis). This book is part of a series of edited books on positive organizational scholarship. The first in the series was completed with Belle Ragins and is called Exploring Positive Relationships at Work: Building a Theoretical and Research Foundation (Lawrence Erlbaum Publishers, 2007). She co-edited the first book on Positive Organizational Scholarship with Kim Cameron and Bob Quinn (Berrett-Koehler Publishers, 2003). Her research papers have won both the Best Paper Award for the Academy of Management Journal, the Administrative Science Quarterly Award for Scholarly Contribution, and the Breaking the Frame Award for the Journal of Management Inquiry. In 2002, she was awarded the Organization and Management Theory Distinguished Scholar Award, and in 2001 the University of Michigan Senior Scholar Award. In 2003, she won the Researcher of the Year award at the University of Michigan Business School. In 2005 she received the Ph.D. Teaching Award. In 2007 she was honored with a Distinguished University Professorship.

Jane consults and works with a variety of organizations. For 10 years she served as co-director of ICOS (Interdisciplinary Committee of Organizational Studies), which is the largest interdisciplinary community of organizational scholars at any university. She serves on the Board of Directors for Kelly Services.

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CASE

Heart of Reuters, The (Video)

by Jane Dutton

Product Type: Audio/Video Publication Date: 08/2010 Product ID#: 1-429-115 Length: 0minutes

This video set accompanies the The Heart of Reuters case studies (Parts A and B). The case studies explore the responses of Reuters America to the incidents of 9/11/2001. Part A describes the range of adaptive responses to 9/11, and invites the question, “What is it about the culture, structure, and strategy of Reute...

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CASE

B. Joseph White (VIDEO)

by Jane Dutton

Product Type: Audio/Video Publication Date: 04/2010 Product ID#: 1-428-886 Length: 0minutes

The video contributes to a three-part case which describes the reaction and attitudes demonstrated by B. Joseph White upon hearing that he was not chosen to be president of the University of Michigan in May of 2002. Joe White responded to this news resiliently by helping the University make a smooth transition to a new...

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CASE

Heart of Reuters (A), The

by Jane Dutton

Product Type: Case Publication Date: 03/2010 Product ID#: 1-428-855 Length: 14pages

The Heart of Reuters (Parts A and B) describes the responses of Reuters America to the incidents of 9/11/2001. The Heart of Reuters Part A describes the range of adaptive responses to the events of 9/11, and invites the question, "What is it about the culture, structure, and strategy of Reuters that explains the organi...

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CASE

Heart of Reuters (B), The

by Jane Dutton

Product Type: Mini-Case Publication Date: 03/2010 Product ID#: 1-428-860 Length: 4pages

The Heart of Reuters (Parts A and B) describes the responses of Reuters America to the incidents of 9/11/2001. The Heart of Reuters-Part B describes the range of the impact of Reuters' responses to 9/11 on employees. The Heart of Reuters is ideal for a discussion of leadership and change, crisis management, resilie...

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CASE

Job Crafting at Burt's Bees

by Jane Dutton

Product Type: Case Publication Date: 11/2009 Product ID#: 1-428-854 Length: 6pages

Job designs are typically created by managers for employees. But employees are often motivated to make changes to their formal job designs to customize a more desirable experience for themselves at work. The concept of “job crafting” captures these changes. This case describes how four employees at Burt’s Bees Inc. cra...

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CASE

Anne Ladky (VIDEO)

by Jane Dutton

Product Type: Audio/Video Publication Date: 11/2009 Product ID#: 1-428-887 Length: 0minutes

We created a video of an interview with Anne Ladky to supplement the central learning objectives of the case. The video is approximately 18 minutes long and includes Anne’s responses to the following questions: - How did you come up with your energy approach to leadership? - Why is energy important to Women Employed? -...

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CASE

B. Joseph White (Part 3): Resilience in Action

by Jane Dutton

Product Type: Mini-Case Publication Date: 10/2009 Product ID#: 1-428-859 Length: 4pages

This is the final addition to a three-part case that describes the reaction and attitudes demonstrated by B. Joseph White upon hearing that he was not chosen to be president of the University of Michigan in May of 2002. Joe White responded to this news resiliently by helping the University make a smooth transition to a...

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CASE

Anne Ladky: An Energy Approach To Leadership

by Jane Dutton

Product Type: Case Publication Date: 08/2009 Product ID#: 1-428-851 Length: 14pages

Leaders of political advocacy organizations are faced with the challenge of motivating their employees past frequent obstacles, shortcomings, and failures. Anne Ladky, the Executive Director of a non-profit political advocacy organization called Women Employed, developed a leadership style to help her employees tackle ...

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CASE

B. Joseph White (Part 1): Resilience in Action

by Jane Dutton

Product Type: Mini-Case Publication Date: 08/2009 Product ID#: 1-428-852 Length: 4pages

This is the first of a three-part case that describes the reaction and attitudes demonstrated by B. Joseph White upon hearing that he was not chosen to be president of the University of Michigan in May of 2002. Joe White responded to this news resiliently by helping the University make a smooth transition to a new pres...

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CASE

Crafting a Fulfilling Job: Bringing Passion Into Work

by Jane Dutton

Product Type: Case Publication Date: 08/2009 Product ID#: 1-428-853 Length: 8pages

Jobs are typically designed by managers for employees. The concept of “job crafting” captures the ways in which employees change these job designs to align with their motives, strengths, and passions. Many employees leave their passions at home. This case describes how four teachers, who all have a passion for an occup...

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CASE

B. Joseph White (Part 2): Resilience in Action

by Jane Dutton

Product Type: Mini-Case Publication Date: 08/2009 Product ID#: 1-428-858 Length: 4pages

This is the second of a three-part case that describes the reaction and attitudes demonstrated by B. Joseph White upon hearing that he was not chosen to be president of the University of Michigan in May of 2002. Joe White responded to this news resiliently by helping the University make a smooth transition to a new pre...