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Search for: Leadership & Organizational Behavior
Found: 78 Products
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Cases
Zingerman's (A)
by Wayne Baker
Product Type: Case  Publication Date: 05/2013  Product ID#: 1-428-861  Length: 30pages
Over the years, Zingerman’s Community of Businesses (ZCoB) has regularly won accolades and awards – including being named “the coolest small company in America” by Inc. in 2003 - for its food, service, mail order catalog, training, and overall success. This case shows how Zingerman’s went from a single delicatessen in 1982 to nine unique but complementary companies with combined revenues of $45 million in 2012.
Social Entrepreneurship Module
by Paul Godfrey
Product Type: Module  Publication Date: 05/2013  Product ID#: 1-429-341  Length: 82pages
This module uses a series of six cases surrounding three examples of social entrepreneurship in very different organizations: Fundación Paraguaya (FP), Kinder, Lyndenberg, and Domini (KLD), and Community Enterprise Solutions (CE Solutions). The cases consider both the organizations and the entrepreneurs who run them. Students can examine the organizational challenges of making it work, donor demands for accountability and measurement, and the personal views and philosophies of the founding entrepreneur.
Day One as CEO of Dover University Hospital
by Michael Provitera
Product Type: Case  Publication Date: 03/2013  Product ID#: 1-429-305  Length: 24pages
This case is based on the decision-making process employed by leaders of a US hospital in New Jersey. Ray Wilcox suddenly becomes CEO of Dover University Hospital. With only two hours to sort through the former CEO’s in-basket of messages and voicemails before a business trip, he must work quickly to triage a variety of business issues. This two-part case challenges students to think outside the box, pay attention to detail, and use their imaginations as they do the timed exercise and the case discussion.
Jamba Juice and the Foam Cup
by Andrew Hoffman
Product Type: Case  Publication Date: 02/2013  Product ID#: 1-429-298  Length: 20pages
Environmental issues increasingly influence many aspects of business including strategy, public relations, and supply chain operations. This case centers on whether or not Jamba Juice, a publicly held smoothie company, should respond to online public pressure to cease use of polystyrene foam cups. Students will explore how companies respond to public scrutiny and consider what actions make business sense for companies when faced with the public’s increasing demands for companies to be more sustainable.
A123 Systems Powering a Sustainable Future
by Andrew Hoffman
Product Type: Case  Publication Date: 02/2013  Product ID#: 1-429-302  Length: 24pages
A123 successfully went to market with new technologies that could revolutionize the energy storage and electric battery industries. It drew critical acclaim from the US President and Secretary of Energy, the automotive industry, environmental and scientific communities, and Wall Street. After opening the largest hybrid vehicle battery manufacturing facility in North America, CEO David Vieau needs to evaluate the road forward.
Blueprint for Ford's Future
by Andrew Hoffman
Product Type: Case  Publication Date: 02/2013  Product ID#: 1-429-303  Length: 16pages
Ford’s Social Sustainability Manager, David Berdish, faces the challenge of positioning Ford on the forefront of the global transportation industry while leveraging Ford’s leadership in the automotive industry. This case takes a holistic look at the global transportation industry with emphasis on emerging markets and their increasingly congested transportation systems. Students must decide how to balance market positioning and long-term vision with near-term strategy to better serve the next generation.
The Dow Chemical Company: the Inseparability of Safety and Business Success
by GlobaLens
Product Type: Case  Publication Date: 01/2013  Product ID#: 1-429-178  Length: 20pages
The decision in 1995 to develop the 2005 EH&S goals was monumental. Although at the time it was difficult to envision the goals becoming reality, Dow drastically improved its EH&S performance by integrating safety and sustainability into the very fabric of the organization, attaining nearly all of the goals it had set in 1995. The initiative not only contributed billions to Dow’s bottom line, but also improved employee morale, enhanced the company’s industry standing, and assisted Dow in attracting an
An Itch for Change
by Ajith K. Thomas
Product Type: Mini-Case  Publication Date: 01/2013  Product ID#: 1-429-310  Length: 4pages
This case was based on a true story of change gone awry at a publishing company in India. After headquarters received complaints from local residents about its printing unit’s pollution, it moves the unit to a swampland in the city’s outskirts. Soon, manager Kiran Varma notices that employees, who were known for their lowest rates of absenteeism in the industry, were calling off with unusual issues. He wonders if the company had effectively implemented this change and how to get his unit back on track.
Service Excellence (University of Victoria Coursepack)
by None Selected
Product Type: Case  Publication Date: 01/2013  Product ID#: 1-429-316  Length: 52pages
This coursepack is for the course "Competing Through Service Excellence", taught by Professor Vivien Corwin at the University of Victoria, British Columbia, Spring 2013.
Joy to the World...through Software Development at Menlo Innovations
by Paul Clyde, Rich Sheridan
Product Type: Case  Publication Date: 10/2012  Product ID#: 1-429-228  Length: 16pages
Make mistakes faster. This slogan, and others like it, can be seen displayed on posters throughout Menlo’s office, a software-development company known for its casual Mondays and extreme interviews. Menlo’s founders are considering opening a new branch, but wonder if they can preserve their culture.
Aparajitha: Developing a Thinking Organization
by Paul Clyde, Bharath Krishna Sankar
Product Type: Case  Publication Date: 08/2012  Product ID#: 1-429-253  Length: 14pages
Aparajitha is a company that has thrived in the booming economic climate of India. Due to the network of contacts and bank of knowledge it has developed, Aparajitha will be difficult for larger multinationals to supplant. This case illustrates organizational relationships inside and outside the firm; relationships that give it comparative advantages that could be applied in other a...
Honor Code: A Sticky Situation in Business School (A)
by Susan Ashford
Product Type: Case  Publication Date: 07/2012  Product ID#: 1-429-278  Length: 4pages
This case is a cautionary tale about the consequences of cheating in business school. It is ideal for new business students. Honor Code (A) details the circumstances that led to the main character's slip in judgement, and asks students how to proceed. Honor Code (B) is the resulting outcome. This case was originally developed for executive-MBA students, but it will be appropriate f...
Honor Code: A Sticky Situation in Business School (B)
by Susan Ashford
Product Type: Case  Publication Date: 07/2012  Product ID#: 1-429-281  Length: 4pages
This case is a cautionary tale about the consequences of cheating in business school. It is ideal for new business students. Honor Code (A) details the circumstances that led to the main character's slip in judgement, and asks students how to proceed. Case (B) is the resulting outcome. This case was originally developed for executive-MBA students, but it will be appropriate for all...
Note on Project Management
by Jim Reece, Eric Svaan
Product Type: Conceptual Note  Publication Date: 07/2012  Product ID#: 1-429-244  Length: 14pages
Whether you are constructing a new building, installing a new computer, or introducing a new product to the market, you are using project management strategies to get from A to B. This note concentrates on the Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT). By reading this note, students will find that these techniques have been designed to ensure hig...
Calling and Talent Development
by Valerie Myers
Product Type: Case  Publication Date: 10/2011  Product ID#: 1-429-200  Length: 22pages
This case details the career development of an individual who is guided by a "calling", a term that has been diluted over the years, but carries significant meaning. Told from the perspective of Joseph, this inter-faith story elucidates the original meaning of calling as an ethical construct, rather than just a vocational choice.
Laura Moore
by Christie L. Nordhielm
Product Type: Simulation  Publication Date: 07/2011  Product ID#: 1-429-111  Length: 19pages
Laura Moore, CEO of her own executive recruiting firm, Moore Associates, wants to scale her business in the $1 billion professional recruiting industry. With the professional and personal needs of her staff in mind, Moore must continue to distinguish her company from the competition and grow her business. Moore has several investment options from which she can choose to attain her...
Leadership Crisis Challenge
by Susan Ashford
Product Type: Leadership Crisis Challenge  Publication Date: 01/2011  Product ID#: 1-429-121  Length: 22pages
Winner of the 2011 University of Michigan Provost's Teaching Innovation Prize This role-playing simulation allows students to make decisions in real-time based on rapidly-changing business scenarios. Students become the senior executives for AquaStar Bottled Water, a company accused of contaminating Michigan's public water system. They must make critical decisions that will develo...
Enron: The Rise and Fall
by Scott A. Moore
Product Type: Profile  Publication Date: 12/2010  Product ID#: 1-429-058  Length: 20pages
In 1999, Enron was the #1 company in innovation and quality of management. Less than two years later, it filed for bankruptcy in one of the most portent fraud cases of the decade. The story of Enron’s rise and fall tells a lot about manipulation of accounting and regulatory standards and about the disregard of ethics and law in pursuit of money and excellence. Against the backdrop...
Autoprime Corporation
by William Lovejoy
Product Type: Case  Publication Date: 12/2010  Product ID#: 1-429-131  Length: 7pages
The case describes the frustrating experiences of Alice Reinhart who is hired by Autoprime as a production foreman to help their Ohio manufacturing plant transition to Just-in-Time (JIT) production. More than just a process improvement problem, the case asks students to consider all aspects of change management including overcoming resistance at the floor level and the importance o...
EMRI
by C.K. Prahalad, M.S. Krishnan
Product Type: Case  Publication Date: 11/2010  Product ID#: 1-428-917  Length: 19pages
Emergency Management and Research Institute (EMRI) is a pioneer and leader in emergency management in India. The EMRI ecosystem integrates resources such as ambulances, EMTs, call center operators, physicians, a network of hospitals, and IT systems with cutting-edge research to save lives. EMRI has been extremely successful in delivering consistent high-quality services at the lowe...
Friction and Frustration at TMG, Inc
by Scott DeRue
Product Type: Case  Publication Date: 09/2010  Product ID#: 1-429-112  Length: 14pages
TMG has a very common problem. Its employees are experiencing a serious breakdown in motivation. Team members feel they work harder than anyone else, but are faced with scathing performance reviews. Students analyze how motivation collapsed and what TMG’s leadership can do to improve.
Heart of Reuters, The (Video)
by Jane Dutton
Product Type: Audio/Video  Publication Date: 08/2010  Product ID#: 1-429-115  Length: 0minutes
This video set accompanies the The Heart of Reuters case studies (Parts A and B). The case studies explore the responses of Reuters America to the incidents of 9/11/2001. Part A describes the range of adaptive responses to 9/11, and invites the question, “What is it about the culture, structure, and strategy of Reuters that explains the organization's response pattern?” Part B desc...
Losing Face on Facebook
by Glyn ATWAL, Douglas Bryson
Product Type: Mini-Case  Publication Date: 08/2010  Product ID#: 1-429-080  Length: 6pages
Casey Cook had been client services director at a Madison Avenue advertising agency for five years, when she decided that it was time to move on to a marketing vice-president position at a leading New York luxury fashion house, KLLP. When she started at KLLP, a former Yale MBA acquaintance, Jeff Watson, sent her a Facebook message--coincidentally, he was now the VP for finance at K...
Women Entrepreneurs in Rwanda (Kinyarwanda): Lumberyard
by Etienne Musonera
Product Type: Case  Publication Date: 07/2010  Product ID#: 1-429-139  Length: 12pages
This Kinyarwanda-language version case was written about an alumnus of the Goldman Sachs 10,000 Women Initiative, which aims to bring high-quality business and management education to 10,000 underserved women around the world. It was written to be used for a cohort of the same program. See English version if needed. This case describes Anastasie Nyirabukeye’s timber and woodwork bu...
Zingerman's Community of Businesses (VIDEO)
by Wayne Baker, CPOS, Ryan Smerek
Product Type: Audio/Video  Publication Date: 07/2010  Product ID#: 1-429-104  Length: 0minutes
The Zingerman's Community of Businesses video is not to me missed. It complements the Zingerman's Community of Businesses case and features Zingerman's co-founder Ari Weinzweig discussing four key components of Zingerman's success. Over the years, Zingerman’s Community of Businesses (ZCoB) has regularly won accolades and awards – including being named “the coolest small company in...
Open Book Finance
by Ryan Smerek, Wayne Baker
Product Type: Case  Publication Date: 07/2010  Product ID#: 1-429-091  Length: 22pages
This case outlines the origins of Open Book Finance, its core elements, and its implementation at Zingerman’s Community of Businesses in Ann Arbor, Michigan. Open Book Finance is a philosophy of management developed by Jack Stack, CEO of Springfield Remanufacturing Corporation in Springfield, Missouri. Open Book Finance is based on the premise that business is essentially a game—one that almost anyone can learn to play.
Monsanto Company (A) (Spanish)
by Stuart Hart
Product Type: Case  Publication Date: 06/2010  Product ID#: 1-429-093  Length: 38pages
Este caso explora la estrategia de negocios de la empresa Monsanto siguiendo principios de sostenibilidad y su consiguiente transicion de productor de quimicos a una gran compañia de “ciencias de la vida”, particularmente en el area de la bioquímica. Este caso presenta cinco secciones: 1) una encuesta de desafíos a la sostenibilidad que enfrenta el sector agrícola, 2) una visión ge...
Monsanto Company (B) (Spanish)
by Stuart Hart
Product Type: Case  Publication Date: 06/2010  Product ID#: 1-429-094  Length: 10pages
Después de dos años de controversia en relación a sus cultivos genéticamente modificados y sus futuros planes de biotecnología en agricultura, Monsanto se enfrenta con el fracaso de una fusion planificada de su compañia y una caída de precio de las acciones. Con el crecimiento del mercado estancado y la fuerte desaprobación pública de la empresa, Monsanto debe determinar el camino...
LCC: Timora International
by Susan Ashford
Product Type: Leadership Crisis Challenge  Publication Date: 05/2010  Product ID#: 1-428-930  Length: 21pages
Winner of the 2011 University of Michigan Provost's Teaching Innovation Prize This simulation presents students with a realistic business challenge that lies at the intersection of social, environmental and financial constraints. It encourages students to practice and gain critical leadership skills, such as using judgment to navigate an ambiguous crisis situation, thinking on the...
Medical Marketing and Privacy
by Andrew Hoffman
Product Type: Case  Publication Date: 04/2010  Product ID#: 1-429-047  Length: 6pages
Joe Stoddard was a certified public accountant. He was in good health. He was an avid runner, exercised regularly, and went for regular health testing. His company offered a comprehensive health plan through Amalgamated Medical Services, and he spent extra premiums for full health coverage for himself and his wife and two children. He considered himself to be conscientious and resp...
B. Joseph White (VIDEO)
by Jane Dutton
Product Type: Audio/Video  Publication Date: 04/2010  Product ID#: 1-428-886  Length: 0minutes
The video contributes to a three-part case which describes the reaction and attitudes demonstrated by B. Joseph White upon hearing that he was not chosen to be president of the University of Michigan in May of 2002. Joe White responded to this news resiliently by helping the University make a smooth transition to a new president. The case elaborates on Joe White’s beliefs about res...
Heart of Reuters (A), The
by Jane Dutton
Product Type: Case  Publication Date: 03/2010  Product ID#: 1-428-855  Length: 14pages
The Heart of Reuters (Parts A and B) describes the responses of Reuters America to the incidents of 9/11/2001. The Heart of Reuters Part A describes the range of adaptive responses to the events of 9/11, and invites the question, "What is it about the culture, structure, and strategy of Reuters that explains the organization's response pattern?"The Heart of Reuters is ideal for a d...
Heart of Reuters (B), The
by Jane Dutton
Product Type: Mini-Case  Publication Date: 03/2010  Product ID#: 1-428-860  Length: 4pages
The Heart of Reuters (Parts A and B) describes the responses of Reuters America to the incidents of 9/11/2001. The Heart of Reuters-Part B describes the range of the impact of Reuters' responses to 9/11 on employees. The Heart of Reuters is ideal for a discussion of leadership and change, crisis management, resilience, and compassion. The video, also available, adds to the discussi...
Snapple Beverages
by Robert J. Dolan
Product Type: Case  Publication Date: 03/2010  Product ID#: 1-429-057  Length: 6pages
How do you blow a $1.7 billion merger? You buy a company with a popular brand name, dilute the brand, and sell it for a fifth of what you paid for it. This case explores the merger between Snapple Beverages and Quaker Oats, considered “one of the worst mergers of all time”. Using this case, students will learn about the importance of a brand name. Snapple Beverages is also included...
Decline of the "Big Three" U.S. Auto Producers
by Robert E. Kennedy
Product Type: Conceptual Note  Publication Date: 02/2010  Product ID#: 1-429-048  Length: 12pages
GM, Ford, and Chrysler, the “Big Three” of the U.S. automotive industry, dominated automobile output in the 1950s. Domestically, the Big Three had no competitors. Sixty years later, foreign nameplates had more than half the sales in the U.S. market. This note explores the Big Three’s decline over the last half a century and possible causes for their decline.
Credit Cards for the Poor: HSBC
by Raed Elaydi
Product Type: Case  Publication Date: 01/2010  Product ID#: 1-428-888  Length: 6pages
This case follows the vision of Dalshan Ismail, Executive Director of HSBC’s Sri Lankan credit card business for HSBC’s credit card venture in Sri Lanka. He realized that the bottom of the pyramid represented an untapped consumer market in which businesses, especially multi-national corporations (MNCs), can alleviate poverty with market solutions. To reach the Base of the Pyramid,...
Russell Athletic Honduran Labor (A)
by Brian Talbot
Product Type: Case  Publication Date: 01/2010  Product ID#: 1-428-826  Length: 24pages
Russell Athletic, one of the University of Michigan's primary providers of collegiate athletic clothing, is involved in a serious labor rights controversy. Russell had been a trustworthy and responsible supplier for years, but the University of Michigan committee was very concerned about Russell’s decision to close a manufacturing facility in Honduras, a move that received severe c...
Organizational Resilience
by Kathleen Sutcliffe
Product Type: Conceptual Note  Publication Date: 01/2010  Product ID#: 1-428-796  Length: 10pages
Resilience, while often used to describe individuals who have overcome hardship, has increasingly been used to refer to organizations as well. This note is on the emerging concept of organizational resilience. It outlines the two leading views of organizations, the history of resilience, enabling factors to build resilient organizations, and the benefits of harnessing resilience.
Russell Athletic Honduran Labor (B)
by Brian Talbot
Product Type: Mini-Case  Publication Date: 01/2010  Product ID#: 1-429-010  Length: 4pages
This case involves a recent labor rights controversy surrounding Russell Athletic, one of the University of Michigan's primary providers of collegiate athletic clothing. Russell had been a trustworthy and responsible supplier to the University for years, but the committee was very concerned about Russell’s decision to close a manufacturing facility in Honduras, a move that had rec...
The Secrets of Entrepreneurial Success
by James D. Price
Product Type: Conceptual Note  Publication Date: 01/2010  Product ID#: 1-428-969  Length: 11pages
Entrepreneurship is an increasingly popular career path – for young adults just starting out, for mid-career professionals, for baby boomers who may have taken early retirement or been downsized from their careers in large organizations, and as well as for parents who may be reentering the workforce. In all of these cases, individuals contemplating an entrepreneurial career path te...
Job Crafting at Burt's Bees
by Jane Dutton
Product Type: Case  Publication Date: 11/2009  Product ID#: 1-428-854  Length: 6pages
Job designs are typically created by managers for employees. But employees are often motivated to make changes to their formal job designs to customize a more desirable experience for themselves at work. The concept of “job crafting” captures these changes. This case describes how four employees at Burt’s Bees Inc. crafted their formal job designs to better align their jobs with th...
Having a Calling and Crafting a Job: The Case of Candice Billups (VIDEO)
by Amy Wrzesniewski, Jane Dutton
Product Type: Audio/Video  Publication Date: 11/2009  Product ID#: 1-428-883  Length: 17minutes
The video case of Candice Billups, hospital custodian, is designed to enrich conversation and analysis of core topics in organizational behavior or management courses. The video is intended to be used in conjunction with the teaching note that accompanies it. Some possible uses of the video case include: 1. An analysis of job design and its link to employee motivation 2. An analysis of job crafting, focusing on how employees craft their work and what difference it makes for them and their organizations
Anne Ladky (VIDEO)
by Jane Dutton
Product Type: Audio/Video  Publication Date: 11/2009  Product ID#: 1-428-887  Length: 0minutes
We created a video of an interview with Anne Ladky to supplement the central learning objectives of the case. The video is approximately 18 minutes long and includes Anne’s responses to the following questions: - How did you come up with your energy approach to leadership? - Why is energy important to Women Employed? - How do you ensure that energy levels are high? - What strategie...
Serious Play at the Make-A-Wish Foundation
by Adam Grant, Lauren Malcolm
Product Type: Case  Publication Date: 10/2009  Product ID#: 1-428-873  Length: 16pages
This case explores the benefits and challenges of creating and sustaining an organizational culture that emphasizes fun and playfulness by telling the story of an inspiring organization that has cultivated such a culture: the Michigan chapter of the Make-A-Wish Foundation (MAW). The case provides background information on the organization and describes the initiatives and activitie...
B. Joseph White (Part 3): Resilience in Action
by Jane Dutton
Product Type: Mini-Case  Publication Date: 10/2009  Product ID#: 1-428-859  Length: 4pages
This is the final addition to a three-part case that describes the reaction and attitudes demonstrated by B. Joseph White upon hearing that he was not chosen to be president of the University of Michigan in May of 2002. Joe White responded to this news resiliently by helping the University make a smooth transition to a new president. The case elaborates on Joe White’s beliefs about...
A Difficult Course (A)
by Susan Ashford, George Siedel
Product Type: Case  Publication Date: 09/2009  Product ID#: 1-428-866  Length: 5pages
This case is a cautionary tale about the consequences of cheating in business school. It is ideal for new business students. A Difficult Course (A) details the circumstances that led to the main character's slip in judgement, and asks students how to proceed. A Difficult Course (B) is the resulting outcome. This case was originally developed for both undergraduate and graduate leve...
Anne Ladky: An Energy Approach To Leadership
by Jane Dutton
Product Type: Case  Publication Date: 08/2009  Product ID#: 1-428-851  Length: 14pages
Leaders of political advocacy organizations are faced with the challenge of motivating their employees past frequent obstacles, shortcomings, and failures. Anne Ladky, the Executive Director of a non-profit political advocacy organization called Women Employed, developed a leadership style to help her employees tackle this demanding line of work. Her leadership approach attends to...
B. Joseph White (Part 1): Resilience in Action
by Jane Dutton
Product Type: Mini-Case  Publication Date: 08/2009  Product ID#: 1-428-852  Length: 4pages
This is the first of a three-part case that describes the reaction and attitudes demonstrated by B. Joseph White upon hearing that he was not chosen to be president of the University of Michigan in May of 2002. Joe White responded to this news resiliently by helping the University make a smooth transition to a new president. The case elaborates on Joe White’s beliefs about resilien...
Crafting a Fulfilling Job: Bringing Passion Into Work
by Jane Dutton
Product Type: Case  Publication Date: 08/2009  Product ID#: 1-428-853  Length: 8pages
Jobs are typically designed by managers for employees. The concept of “job crafting” captures the ways in which employees change these job designs to align with their motives, strengths, and passions. Many employees leave their passions at home. This case describes how four teachers, who all have a passion for an occupation besides teaching, crafted their jobs to incorporate their...
B. Joseph White (Part 2): Resilience in Action
by Jane Dutton
Product Type: Mini-Case  Publication Date: 08/2009  Product ID#: 1-428-858  Length: 4pages
This is the second of a three-part case that describes the reaction and attitudes demonstrated by B. Joseph White upon hearing that he was not chosen to be president of the University of Michigan in May of 2002. Joe White responded to this news resiliently by helping the University make a smooth transition to a new president. The case elaborates on Joe White’s beliefs about resilie...
Leadership Crisis Challenge: Olick Int'l
by Susan Ashford
Product Type: Leadership Crisis Challenge  Publication Date: 08/2009  Product ID#: 1-428-769  Length: 52pages
Winner of the 2011 University of Michigan Provost's Teaching Innovation Prize This simulation presents students with a realistic business challenge that sits at the intersection of social, environmental, and financial constraints. It encourages students to practice and gain critical leadership skills such as using judgment to navigate an ambiguous crisis situation, thinking on the...
Implementing POS at Prudential
by Kim Cameron
Product Type: Case  Publication Date: 07/2009  Product ID#: 1-428-869  Length: 22pages
Positive environment in the workplace is usually assumed to be beneficial to employee morale, but not always a necessity for achieving the firm’s strategic goals. Positive Organizational Scholarship (POS) is a field of study that focuses on how leaders and organizations can achieve extraordinary results while focusing on positive deviance. In April 2004, Prudential Financial acquir...
The Venture Presentation
by James D. Price
Product Type: Conceptual Note  Publication Date: 07/2009  Product ID#: 1-428-832  Length: 12pages
As an entrepreneur or start-up CEO, once you get your foot in the door with a prospective investor or investor group, the purpose of the investor presentation is to provide talking points for your first formal, face-to-face meeting. The role of your slide deck, simply put, is to help you sell. This note clarifies the audience and purpose of the venture presentation, and provides an...
Bronson: A Journey to Excellence
by Lynn Wooten
Product Type: Mini-Case  Publication Date: 04/2009  Product ID#: 1-428-753  Length: 8pages
This short case is one of the eight in a series of cases written for the Next Great Companies in Michigan project, which profiles great places to work in Michigan. Bronson Healthcare, a community-owned, non-profit health care system located in Kalamazoo, Michigan, has a unique culture which recognizes and rewards its employees. Bronson champions diversity and continuous improvement...
Cascade Engineering: Finding the Sweet Spot
by Lynn Wooten
Product Type: Mini-Case  Publication Date: 04/2009  Product ID#: 1-428-754  Length: 6pages
This short case is one of the eight in a series of cases written for the Next Great Companies in Michigan project, which profiles great places to work in Michigan. Cascade Engineering is a Michigan-based firm that develops and manufactures injection molded products for the automotive, solid waste and industrial markets. Its main product is trash containers. The company's leaders, h...
Plante & Moran: All You Really Need to Know
by Lynn Wooten
Product Type: Mini-Case  Publication Date: 04/2009  Product ID#: 1-428-759  Length: 8pages
This short case is one of eight in a series of cases written for the Next Great Companies in Michigan project, which profiles great places to work in Michigan. Plante & Moran, headquartered in Southfield, Michigan, is the nation’s eleventh largest certified public accounting and business advisory firm. The company has achieved success through a caring and collaborative culture and...
Quicken Loans: An Enduring Entrepreneurial Spirit
by Lynn Wooten
Product Type: Mini-Case  Publication Date: 04/2009  Product ID#: 1-428-760  Length: 6pages
This short case is one of eight in a series of cases written for the Next Great Companies in Michigan project, which profiles great places to work in Michigan. Rock Financial (now part of Quicken Loans) was founded by Dan Gilbert when he was only twenty-three years old. Although the firm has grown to over 4,000 employees and has become part of a world-class lending organization, it...
B&O Railroad Museum (VIDEO)
by Kathleen Sutcliffe
Product Type: Audio/Video  Publication Date: 04/2009  Product ID#: 1-428-819  Length: 0minutes
This two-part video shows Courtney Wilson, Executive Director of the B&O Railroad Museum, describing his immediate reaction to the museum’s 2003 roof collapse and his ongoing efforts to get the museum back on track. The first part of the video, Wilson’s Course of Action, runs 7:00 minutes, and the second part, Resilience Under Pressure, runs 6:30 minutes. View Video.
B&O Railroad Museum (A)
by Kathleen Sutcliffe
Product Type: Case  Publication Date: 03/2009  Product ID#: 1-428-779  Length: 8pages
This case presents students with a crisis at the Baltimore and Ohio (B&O) Railroad Museum. The museum, which was established alongside the first railroad in the United States, had a long and varied history of prominence and recent irrelevancy. A new director, Courtney Wilson, took over management of the museum in 2000, and planned to revive the museum through a prominent fair which...
B&O Railroad Museum (B)
by Kathleen Sutcliffe
Product Type: Mini-Case  Publication Date: 03/2009  Product ID#: 1-428-780  Length: 6pages
This case presents students with a crisis at the Baltimore and Ohio (B&O) Railroad Museum. The museum, which was established alongside the first railroad in the United States, had a long and varied history of prominence and recent irrelevancy. A new director, Courtney Wilson, took over management of the museum in 2000, and planned to revive the museum through a prominent fair which...
Dow Corning: The Path to Reinvention
by Lynn Wooten
Product Type: Mini-Case  Publication Date: 03/2009  Product ID#: 1-428-755  Length: 7pages
This short case is one of the eight in a series of cases written for the Next Great Companies in Michigan project, which profiles great places to work in Michigan. Dow Corning emerged from nine years of Chapter 11 bankruptcy to become one of the strongest companies in Michigan. Recovering from the scandal with silicon breast implants, the company re-imagined itself as a leader in t...
Y in Google, The: Attracting and Retaining the Millennials
by Lynn Wooten
Product Type: Mini-Case  Publication Date: 03/2009  Product ID#: 1-428-756  Length: 8pages
This short case is one of eight in a series of cases written for the Next Great Companies in Michigan project, which profiles great places to work in Michigan. The case profiles Google, in particular Google's Ann Arbor, Michigan office, and its ability to attract and retain Generation Y workers. The Ann Arbor office was founded in 2006 to support Google's revenue-generating AdWords...
MSU Federal Credit Union, The: People Helping People
by Lynn Wooten
Product Type: Case  Publication Date: 03/2009  Product ID#: 1-428-758  Length: 8pages
This short case is one of eight in a series of cases written for the Next Great Companies in Michigan project, which profiles great places to work in Michigan. The Michigan State University Credit Union has been a part of the community since 1937. It has provided vital services to students and citizens throughout Michigan and has had a particular focus on community education. This...
Valassis: Nurturing a Team-Oriented Environment
by Lynn Wooten
Product Type: Mini-Case  Publication Date: 03/2009  Product ID#: 1-428-761  Length: 6pages
This short case is one of eight in a series of cases written for the Next Great Companies in Michigan project, which profiles great places to work in Michigan. Michigan-based Valassis has been in the promotions and marketing services industry for thirty-seven years. The company employs approximately seven thousand associates across the U.S. and has created a unique culture of share...
Startup Skills
by James D. Price
Product Type: Conceptual Note  Publication Date: 02/2009  Product ID#: 1-428-790  Length: 6pages
It’s fair to say that many large, established organizations tend not to think or act in a very entrepreneurial way. However, entrepreneurial thinking can be successfully adopted and applied by leaders in large organizations. This note offers guidance as to how executives can work better and more effectively by following the “Seven Principles of Entrepreneurship.”...
Cultural Intelligence for Globalization
by Jeffrey Sanchez-Burks, John Branch
Product Type: Conceptual Note  Publication Date: 10/2008  Product ID#: 1-428-583  Length: 9pages
Globalization has significantly changed the environment for doing business. However, despite the decreasing importance of borders, individuals and communities are increasingly embracing their distinctive and unique cultures. This note gives students the baseline for developing cultural intelligence.
Life-Cycle Analysis
by Stuart Hart
Product Type: Conceptual Note  Publication Date: 09/2008  Product ID#: 1-428-675  Length: 12pages
This note gives a general overview of Life-cycle analysis (LCA). As corporations seek to improve their environmental performance, they require new methods and tools. LCA is one such tool that can help companies to understand the environmental impacts associated with their products, processes, and activities. LCA is controversial and still evolving as a methodology. However, the pri...
Monsanto Company (A)
by Stuart Hart
Product Type: Case  Publication Date: 09/2008  Product ID#: 1-428-688  Length: 36pages
This case explores Monsanto's sustainability-based strategy and subsequent transition from a chemical company to a giant in the life sciences, particularly in the area of biotechnology. There are five sections to this case 1) a survey of the sustainability challenges facing the agricultural sector, 2) an overview of the agbiotech industry, 3) a brief history of the Monsanto company...
Monsanto Company (B)
by Stuart Hart
Product Type: Case  Publication Date: 09/2008  Product ID#: 1-428-689  Length: 10pages
Following two years of sustained controversy over its genetically modified crops and its plans for the future of biotechnology in agriculture, Monsanto must face the significant failure of a planned merger and a plummeting stock price. With market growth stagnant and strong public disapproval Monsanto must determine the path into the future for its life sciences division.
NAFTA and Maxwell Tomato Farms
by William J. Streeter
Product Type: Mini-Case  Publication Date: 09/2008  Product ID#: 1-428-697  Length: 4pages
Having misjudged their level of risk, a family must deal with the implications of the North American Free Trade Agreement for their successful agricultural business. The family has considered a couple of strategic options but has not yet reached a decision.
The Market for Printing Plates in Libya
by William J. Streeter
Product Type: Mini-Case  Publication Date: 09/2008  Product ID#: 1-428-698  Length: 4pages
Managers of a European printing plate manufacturer must decide how to handle the ethics of dealing with a corrupt Libyan government. Competitors based in other countries remain active in the market while these managers are facing increasing pressure from watchdog groups.
Leadership Crisis Challenge: Pharmeck
by Susan Ashford
Product Type: Leadership Crisis Challenge  Publication Date: 09/2008  Product ID#: 1-428-585  Length: 14pages
Winner of the 2011 University of Michigan Provost's Teaching Innovation Prize This simulation presents students with a hypothetical yet realistic business challenge that sits at the intersection of social, environmental, and financial constraints. The student teams are asked to take on the role of pharmaceutical executives who have just received news that an Indian subsidiary of t...
DRIN Peru and LIMPIO
by Veronica Velo
Product Type: Mini-Case  Publication Date: 07/2008  Product ID#: 1-428-682  Length: 6pages
The case refers to two telecommunication companies, one Italian and one Mexican, operating in Peru. It centers on how cultural differences might have influenced the Human Resources Management approach within the two companies and refers to the experience of an ex-employee who worked for both companies. It can also be linked to relevant literature on intercultural communication.
McDonald’s Environmental Strategy
by Stuart Hart
Product Type: Case  Publication Date: 01/2008  Product ID#: 1-428-677  Length: 18pages
McDonald's Case (A) is the first piece in the McDonald's case series. It gives the background on McDonald's and the organization's environmental initiatives in the early 1990s. In particular, it presents a partnership that McDonald's formed with the Environmental Defense Fund to create a systematic approach and a strong scientific basis for McDonald’s solid waste decisions. This ca...
McDonald's Clamshell Controversy
by Stuart Hart
Product Type: Case  Publication Date: 01/2008  Product ID#: 1-428-678  Length: 16pages
McDonald's Case (B1) is the second piece in the McDonald's case series. It describes the decision-making process and subsequent decisions that McDonald's made regarding its polystyrene “clamshell” sandwich containers. Environmentally concerned customers oppose these containers despite scientific arguments that they are preferred over paper wraps. It contains details on the Life-Cycle Analysis that was adopted, and walks the students through the packaging methodology and analysis.
McDonald's Environmental Success
by Stuart Hart
Product Type: Case  Publication Date: 01/2008  Product ID#: 1-428-679  Length: 13pages
McDonald's Case (C) is the fourth piece in the McDonald's case series. It describes the organization's response to the fact that in April 1993 another nonprofit environmental group, The Beyond Beef Coalition, targeted McDonald’s in a campaign to reduce beef consumption. McDonald's struggled with this backlash, and the case asks students how McDonald's can deal with this effectively...
McDonald's: environmental decisions
by Stuart Hart
Product Type: Mini-Case  Publication Date: 01/2008  Product ID#: 1-428-687  Length: 3pages
Case B2 is the third of part of the McDonald's Case Series. It is a short summary of McDonald's decision regarding the clamshells. It also highlights reactions to the decision from various newspaper editors, suppliers, and the national polystyrene recycling center. This can be provided to students as a follow-up in class, and should be used alongside case B1.
Connecting the Rural Poor
by Ted London
Product Type: Case  Publication Date: 02/2007  Product ID#: 1-428-608  Length: 22pages
Grameen Telecom’s Village Phone is a program that is focused on bringing cellular service to people in rural villages in Bangladesh. In 2006, Grameen’s Village Phone initiative had an installed base of more than 233,000 village phones across 50,000 villages in the country, and annual revenues of approximately US$93 million. This case explores opportunities both within Bangladesh and beyond the country’s borders to expand the Village Phone program.
 
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